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Line Service Technician I | KVNY

FBO Services, CA, Van Nuys

Position Summary

The Line Service Technician is a customer service position that is responsible for supporting all ground operations for inbound and outbound aircraft crews and passengers. In addition, Line Service is a support position to other departments: Charter, Aircraft Maintenance and Facilities. Safety is of utmost importance at Clay Lacy Aviation. Line Service Technicians work with fuels and other flammable, hazardous materials; proper handling procedures must be followed.  The airport area is a high-noise environment; the use of personal protection equipment is required.  Operating vehicles and moving aircraft in proximity of people, buildings and other aircraft require extreme caution.  Procedures must be followed for everyone’s personal safety, the safety of others, and the protection of company and customer property.

Schedule: Thursday – Monday 2 pm to 10 pm

Compensation: $20 – $25/hr

Job Requirements

  • Must have and maintain a valid driver’s license in the state the employee’s work location is based in, restricted licenses are not acceptable.
  • Pass pre-employment drug testing and background check.
  • Provide excellent customer service to both internal and external clients at all times.
  • Complete NATA Safety First, Clay Lacy Aviation, and other job-related training.
  • Strong interpersonal and communication skills, direct interface, over the telephone, and in writing.
  • Ability to make decisions with multiple objectives and implement them in a safe, efficient manner.
  • Follow oral and written directions; plan and complete assigned duties on a regular schedule; and maintain good working relationships with others.
  • Schedules are subject to change. Employees must be available to work flexible hours as changes occur, examples include overtime, holidays, and covering time-off for the team.  All Line Service personnel may be required to work graveyard shifts at some point during their employment at Clay Lacy Aviation.
  • Ability to perform a variety of manual tasks including but not limited to facility cleaning, vehicle washing, aircraft cleaning, and vacuuming.
  • Ability to work without direct management supervision.
  • Must be comfortable with working outdoors, day, night, and in all weather conditions.

Job Responsibilities

  • Fuel aircraft in accordance with ATA Specifications 103
  • Marshal aircraft under direct supervision.
  • Ensure aircraft are chocked and secure.
  • Effectively and safely communicate information and instructions verbally and/or via radio equipment.
  • Aircraft lavatory and potable water service.
  • Load and unload baggage.
  • Safely operate refueling trucks up to 10,000 gallons.
  • Assist pilots with aircraft pre and post flight services.
  • Handle customer needs which may include supporting passengers and animals.
  • Assist and provide aircraft with ice, coffee, catering, and other necessary supplies.
  • Top off fuel trucks and complete proper fuel farm paperwork.
  • Operate ground support equipment.
  • Provide basic security duties to people and property.
  • Direct people, drivers, and flight crews on ramp area.
  • Drive company and client vehicles off site.
  • Assist other departments as required including facility and hangar cleaning.
  • Other duties and tasks as assigned.

Essential Physical Functions

The following functions may be performed in variable weather and environmental conditions such as jet engine fumes, dust, or noise.

  • Step up and down stairs, ladders, tugs, vehicles, and fuel trucks.
  • Work effectively while sitting, standing, walking, or running.
  • Able to engage safely and effectively in gross and fine motor control movements such as operating machinery and handheld tools.
  • Reach at or above shoulder level including waving marshalling wands.
  • Execute hand signals in order to guide aircraft during arrivals and departures.
  • Complete tasks safely and effectively that require hand and eye coordination.
  • Lift, carry, push, and pull luggage from ground level to waist and overhead, up to 75 lbs.
  • Bending and stooping to pick up tow bars, tools, and other equipment, up to 75 lbs.
  • Stooping below aircraft wing to chock.
  • Standing and walking for extended periods of time, running when required.

Essential Cognitive Functions

  • Must be able to reason, analyze, and solve problems.
  • Read, write, comprehend, and speak in English.
  • Basic computer skills.
  • Must have basic math skills.
  • Always work safely and effectively.
  • Must work well with others.
  • Must be able to prioritize and multitask in a distracting environment.

Required Education

  • High School Diploma or GED.

Required Experience

  • None.

Benefits

We are committed to supporting employees in their adoption of a healthier and more active lifestyle. We understand the contribution each employee makes to our accomplishments and so our goal is to provide a comprehensive program of competitive benefits to attract and retain the best employees available.

Through our benefits programs, we strive to support the needs of our employees and their dependents by providing a benefit package that is easy to understand, easy to access, and affordable for all our employees.

Our benefits are a valuable part of the total rewards that Clay Lacy Aviation offers you and your families. We offer you a robust benefits package and other resources that help you take care of yourself and your family.

  • Health Insurance – HMO and PPO options available
  • Dental Insurance – HMO and PPO options available
  • Vision Insurance
  • Life Insurance
  • Paid Vacation/Time Off
  • Paid Sick Time
  • Paid Holidays (9)
  • 401K Plan
  • Floating Holidays (2)
  • Pet Insurance
  • Identity Theft Protection Services
  • Employee Discounts to retailers, restaurants, and theme parks
  • Uber for Business

Equal Opportunity Employer

Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.